KIVUNARO — THE DIGITAL-SERVICE PLANNER CUSTOMER Who has the problem you want to solve? PROBLEM How do they handle the task now? What gets in the way? DELIVERABLE What exactly will you produce? Specify quantity and format. INPUTS What must the customer provide before work begins? TERMS TO AGREE Price: Payment terms: Deadline: Revision allowance: What is outside the scope: SAMPLE Create a small sample using fictional details. Ask what helps and what needs to change. CLEAR OFFER I help [customer] with [problem] by delivering [output] within [time]. Income depends on skill, demand and execution. It is not guaranteed. Kivunaro | kivunaro@gmail.com